Awaiting review

28
Held out of assignment

Merged — 30d

62
Saved ~62 duplicate calls

Marked distinct

19
Same household, different person

Auto-blocked

141
Exact phone match at capture

Match rules

A confidence score decides between blocking outright and holding for a human
SignalComparisonWeightThenOn
Phone numberExact, after normalising country code 100Block at capture
Passport numberExact 100Block at capture
Name + date of birthFuzzy name, exact DOB 80Hold for review
EmailExact, case-insensitive 70Hold for review
Name + districtFuzzy both 40Flag only
Same WhatsApp threadThread id 95Merge into thread owner
Hold threshold and above · below that the lead is only flagged

Review queue

Side by side, oldest first
28 pending
Score 100 Identical phone number — +91 98470 •••44 Held 1 day
AK
Anoop Krishnan
LD-24188 · existing
Keep
Captured
14 Sep 2026
Source
Meta Lead Ads
Interest
Heavy Driver — KSA
Owner
Rahul Menon
Status
Contacted · 2 calls
Documents
1 (passport)
ST
Shanu Thomas
LD-24390 · new
Merge in
Captured
19 Sep 2026
Source
Walk-in — Kochi
Interest
Heavy Driver — KSA
Owner
Unassigned
Status
New · no contact
Documents
0
Merging keeps the older record, carries across documents and notes, and closes the newer one with code DUP-01.
Score 80 Same name and date of birth, different numbers Held 3 days
MP
Manu Pillai
LD-23901 · existing
Phone
+91 94470 •••12
DOB
03 Jun 1994
District
Kottayam
Source
WhatsApp
MP
Manu Pillai
LD-24402 · new
Phone
+91 70120 •••58
DOB
03 Jun 1994
District
Kottayam
Source
Job portal — Bayt
Likely the same person on a second SIM. Merging keeps both numbers on the surviving lead.