Calls today

1,842
1,204 out · 638 in

Connected

68%
Median talk time 2m 41s

Missed inbound

96
Each became a lead

Numbers revealed

37
By 9 users · all logged
All 1,842 OutboundInbound Missed 96 No disposition 41
TimeAgentContactRecordDirection DurationOutcomeDisposition set
11:38
PNPriya N.
Suresh Babu
1800••••90 masked
LD-24102 Out 4m 02sConnected QUA-01
11:22
RMRahul M.
Anoop Krishnan
1800••••90 masked
LD-24188 Out 0m 08sNo answer
11:04
FAFathima A.
+91 85890 •••02
Inbound to ad DID
LD-24390
Auto-created
In 2m 51sConnected INT-02
10:47
RMRahul M.
Manu Pillai
1800••••90 masked
LD-23901 Out 6m 19sConnected Not set — 4d
10:31 +91 70120 •••35
Inbound, out of hours queue
New In Missed Callback SMS sent
09:58
SKSameer K.
Fahad Rahman
Revealed at 09:57
CND-10477 Out 8m 44sConnected Offer discussed
41 connected calls have no disposition against them. That gap is what the Level 2 cross-check turns into a report.